Unbusy Your Business

Company Values

We know, we know. Business values are a cliché.

We’ve all read those generic company values pages that recycle the same old tired “values” – integrity, people first, continuous learning, do the right thing, blah, blah – with no detail or explanation about what those words actually mean to the company.

This is not that.

This page is our real, honest, true attempt at conveying to you the things we believe in here at Unbusy Your Business, how we operate as a team, and the standards we hold ourselves to in our work.

Client success first.

Our clients' success is our success. We are committed to doing right by our clients, following through on commitments, and maintaining integrity, even when it's challenging.

For example, one of our clients faced a critical deadline for a project that required last-minute adjustments. Our team stepped in, worked through the weekend, and ensured the project was delivered on time and with top-notch quality. We didn’t charge extra for the rush job because we believed it was our responsibility to support our client in their moment of need.

We go the extra mile to ensure our services add real value, enabling our clients to grow and thrive. Trust and reputation outweigh short-term gains, and winning isn’t just about being on top; it’s about taking care of your people and staying true to your values.

Compassionate candor.

We believe in open and honest communication, whether it’s telling a client when something isn’t working or giving direct feedback to a team member. Direct communication is essential for success, but it must be delivered with compassion.

At Unbusy, we say the hard things when needed and deliver those messages in a way that promotes connection and vulnerability. We aim to be clear and honest while being sensitive and supportive, avoiding condescension and passive aggression at all costs.

Ask the question.

We love puppies. They’re adorable, enthusiastic, and they follow you everywhere without hesitation. Cute in a creature, not in a team.

We’re curious, questioning critical thinkers, not puppies. Questioning is key to problem-solving, and we’re nothing if not excellent problem solvers. Our approach:

  • If you think of a question, ask it. Even if you think it’s dumb.

  • Dig deeper. Keep going until you have all the information.

  • Discuss the options. Listen with the intent to understand, not respond.

  • Once you have all the information and have heard all the arguments, the solution becomes clear. If the solution isn’t clear, keep asking questions.

If you work with us, be forewarned — we ask a lot of questions.

Excellence > perfection.

Perfection is the enemy of progress.
- Winston Churchill

We strive for excellence in everything we do. But perfection? That’s a losing game. Our focus is on consistent progress, learning, and improvement.

We give our best every day, knowing that our best evolves with experience and circumstances.

Build together.

We strongly believe in the value of co-creation.

The best results come from collaboration. We build together, sharing ideas, feedback, and responsibilities. Whether it’s with our team or our clients, we co-create solutions that are greater than the sum of their parts.

Never stop improving.

We believe in relentless innovation and never settling for the status quo. Staying ahead means constantly improving and embracing new ideas and technologies.

We’re always researching the latest tools, experimenting with AI, and looking for ways to make our processes and workflows more efficient.

We’re committed to continuous improvement, ensuring that our clients always benefit from the best, most effective solutions available. We innovate relentlessly because we believe there’s always a better way to do things.

What do you think – do our values align?

We love working with clients whose values align with ours. People who are curious, compassionate, and committed to serving their clients to the best of their ability.

If that sounds like you and you’re ready to reclaim your time and energy by simplifying, streamlining, and automating your business, then we would love to work with you.